Shipping policy

We make every effort to get your order shipped out as soon as possible, and in the most affordable packaging available. Most orders are shipped within 3 working days. If you require special shipping instructions, please contact us.

IMPACTS FROM COVID19

Due to the ever changing nature of the global response to COVID19 it means that there has been disruptions to shipping services global. We presently can not guarantee express shipping. Our shipping partners have advised that express parcels will get priority, but that this may not fall within normal express delivery parameters. 

DIGITAL PRODUCTS

These are delivered electronically by SENDOWL. You will receive an email with a link to your purchase. If you have any issues accessing your downloads please contact us so we can assist you. You can also search your email inbox for the words SENDOWL to find your links.

DOMESTIC SHIPPING RATES

We use Australia Post Flat Rate Satchels which includes free tracking for all orders in Australia. As of 17 February 2021 we are using flat rate prices on shipping. Shipping will be calculated at checkout. 

All items ordered within Australia are shipped within Australia via Australia Post. Delivery via Australia Post usually occurs within 5 to 7 working days.

LOCAL PICK UP

Local pick up is not presently available. However if you are local to Perth, WA in the northern suburbs get in touch and I may be able to deliver for you and refund shipping.

INTERNATIONAL SHIPPING RATES

We use Australia Post International Post Standard which includes free tracking. We cannot guarantee tracking updates as these are provided by a third party.

We ship globally and postage rates are calculated at checkout.

If you would like to discuss any of this information or request a quote please contact us.